Disputing a Fare Infraction Ticket
In order to dispute a fare infraction ticket, you must:
- fill out a Notice of Dispute form and
- send the dispute form to the TransLink Fare Infraction Administration office within 14 days of getting the ticket (except as set out in section 4(1)(b) of the Bylaw).
If you don't fill out the dispute form completely, or information is wrong or missing, the Dispute Screening Officer might reject your dispute. If your dispute is rejected, you still have to pay the ticket.
Reasons for Dispute
According to section 251(1) of the SCBCTA Act, you can dispute your ticket if:
- you didn't commit the infraction as alleged and/or
- the ticket doesn't comply with section 249(1) of the SCBCTA Act.
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If you don't agree with the ruling you can appeal...
Appealing a Fare Infraction Ticket
In order to appeal your ticket, you must:
- fill out a Notice of Appeal form and
- send the appeal form to the TransLink Fare Infraction Administration office within 30 days from the dispute decision date (except as set out in section 5 of the Bylaw).
If you don't fill out the appeal form completely, or information is wrong or missing, the arbitrator might reject your appeal. If your appeal is rejected, you still have to pay the ticket.
Reasons for Appeal
According to section 253 of the SCBCTA Act, you can appeal your ticket if:
- you didn't commit the infraction as alleged
- the ticket doesn't comply with section 249(1) of the SCBCTA Act and/or
- you feel that relevant information was not submitted in the dispute process (per section 6 of the Bylaw). This is a chance for you to submit information or evidence that you didn't submit during the dispute process.
Click the link below for a Notice of Dispute form and/or a Notice of Appeal form
Disputing a Fare Infraction
http://www.translink.ca/en/Fares-and-Passes/Fare-Infractions/Disputing-a-Fare-Infraction.aspx